We all have different habits when staying in hotels. Several readers recently have commented and/or asked about things I’ve mentioned in reviews related to my housekeeping habits. So I thought I’d share my general approach to the hotel cleaning service, and I’m curious to hear how the habits of OMAAT readers compare.
I always have the “do not disturb” sign on
When I stay at a hotel I usually have the “do not disturb” sign on from the moment I check in until the moment I check out. The only exception is that I may not put it on the day of arrival, if I think a welcome amenity is coming.
Why do I use the Do Not Disturb sign religiously? Because if I need something I will ask for it. I’ve had a lot of hotel staff knocking on the door once and opening the door a second later, and I’ve had a lot of unnecessary interaction from people knocking (like the housekeeping manager checking to see if everything’s ok in the room – I’m sure it’s Good intentions, but I will tell the hotel if there is a problem).
If I want housekeeping, I explicitly request
Since there is a Do Not Disturb sign during most of my hotel stays, my approach is always to call room service when I want my room serviced:
- Since I usually work when I travel, I spend more time in my hotel room than the average person
- When I am ready to leave my hotel room, I will usually call housekeeping, explain that I will be leaving the room for X amount of time, and would appreciate if the room could be cleaned
- I try to be realistic with my expectations. If I’m not staying in a luxury hotel and if the hotel has a lot of guests checking in and out, I understand that between 11am and 3pm they may not be available right away (since the priority is to clean rooms for guests who do check in)
- I do the same for a turndown service (for hotels that provide them) I’ll call housekeeping when I’m getting ready to leave for dinner, and ask them to provide a turndown service
I kind of assumed that’s how many people did it, although some readers seemed surprised in recent posts when I mentioned it in passing. I guess others don’t use the “do not disturb” sign much, and wait for housekeeping to knock.
Personally, this system seems ineffective to me. I would imagine that when housekeeping knocks on doors a large percentage of those guests are not ready to clean their rooms right now, and I think in some cases housekeeping should knock on rooms several times before they are ready to clean their rooms. rooms cleaning.
This brings me to my next point…
I will leave the room when housekeeping is there
Again, I’m not sure if others feel the same to me, but I never want to be in the room when housekeeping is around. why?
- If I were a housekeeper, I wouldn’t want anyone watching me while I did my work, so I wouldn’t want to do that to others
- In this age, many people are concerned about personal space, which is why it can be awkward to have someone cleaning around you in tight spaces.
- Last but certainly not least, I am an introvert, and would go to long ways to avoid social interaction (I’m just being honest!)
This is another reason I used the “do not disturb” sign and asked housekeeping to show up at a certain time. The only catch is that sometimes I’ll come back to my room and find housekeeping is still there, in which case I’ll leave for a while longer and come back when I’m done.
I don’t always want housekeeping
I think the last point to make is that not often do I require daily housekeeping at hotels that provide them. In fact, in moderately priced hotels, I’ll usually only ask for housekeeping every two or three days, because it’s not that I make a huge mess.
Usually when I stay in a luxury hotel it’s a different story. Nice hotels are more than just an “experience” and part of that is always having a clean space. Housekeeping in luxury hotels often puts more effort into servicing the rooms. For example, at the Four Seasons, they usually put a cleaning cloth next to a pair of glasses or a laptop.
Meanwhile at Airelles hotels they will usually leave a different gift with turndown service every night.
Besides, who doesn’t love refilling their favorite toiletries? 😉
We all have different habits in life and that obviously extends to hotel housekeeping. I always use the “do not disturb” sign, and always call to ask for housekeeping if I want it. I just find this to be the easiest and most efficient for all parties involved.
I assumed a lot of people would take a similar approach, but I’m not sure if that’s the case.
So I’m curious to hear from OMAAT readers – what are your habits when it comes to hotel housekeeping?